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Car repairs are a part of life for many Canadians. And not only do we hate paying for them, many of us have come to distrust what our mechanics tell us, wondering whether they’re just trying to scam us out of even more money.

Unless you’re a mechanic yourself, you probably have no idea what kind of work goes into these repairs, how much the parts cost, or anything else. We just grit our teeth and hand over the cash to pay the bill.

But there are ways to educate yourself so you don’t have to wonder anymore about whether you’re paying too much for car repairs.

Keep reading for information and tips to help you deal with these frustrations.

Learn to estimate car repair costs

Any half-decent car repair shop should at least be willing to tell you what kind of repair they’re going to do on your vehicle before they do it. If they don’t, you should run out the door as fast as you can and never return.

Even though it sounds like the mechanics are speaking a foreign language, listen as closely as possible and write down what they say. Include every part, technical term, and detail they happen to mention. If the details seem lacking, feel free to ask for a more in-depth description or for them to explain it to you in layman’s terms.

Armed with this information, you now have options.

Hit up Google

This is most people’s go-to for researching anything, but it can often lead to a frustrating experience – hours of reading long forum threads with confusing and contradicting information.

Or worse, you could end up on one of the many sites that contain misleading or completely incorrect information, all for the express purpose of making money from its readers.

There’s a better way!

Use a trusted site that specializes in car repairs

You can find anything on the internet. In the past few years, there’ve been several sites crop up that do a decent job of estimating the actual fair cost of any of dozens of possible repairs your specific vehicle might need.

Unfortunately, most of these sites are American, but you can just add a healthy markup to it, say 20% because everything costs more in Canada. This should get a decent estimate.

Two of the best sites I’ve found for this in my travels so far are YourMechanic and RepairPal. I do a little comparison of the 2 of them further down.

Use your connections

This method has worked for…forever. The process can be slower and the results a little harder to interpret, but you can still end up with firsthand experience of how much similar repairs should cost.

Make sure to take full advantage of email and social media to get some quick responses from your friends. Ideally, you want more than 1 opinion without spending too much time on it – so posting a quick Facebook status asking your friends what they think could be a good method.

This works best when you know somebody who works in the business. So if you can “get in good” with a mechanic, then you’ll have the inside scoop on how everything works. so if you get that opportunity, go for it!

And another thing…

While it won’t help with estimating repair costs, paying for the repairs with the right credit card can be very helpful.

In fact, whether you’re getting the car repaired, filling up at the gas station, or paying for roadside assistance, using a credit card that provides rewards in that category is a must.

You can read more about the best credit cards in Canada right here.

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An example scenario of getting car repairs

To make this all concrete, let’s go over a quick example: a complete brake job on a 2020 Hyundai Sante Fe.

This means replacing both the brake pads and the brake rotors, instead of just the pads. The pads are often the only thing that needs replacing anyway since quality rotors don’t wear out very quickly.

If we load up the YourMechanic and RepairPal estimators and compare the same exact repair side by side, you’ll be able to see how close their estimates are to each other.

YourMechanic repair estimate

On the YourMechanic site, try these easy steps to get your estimate:

  • Enter a random zip code (Google one if necessary).
  • Enter the make, model, year, and trim for your vehicle.
  • Input the repair that needs to be done.

You may need to select a few more options after this. For our example, you’d have to select both “front” and “rear” for the brakes.

With all this information, the site generates an estimate for the repair. For our brake job, it came to $462.38.

It even lists the dealer’s price for the same repair, just so you can see the cost difference. Here, the difference was $90.62.

RepairPal repair estimate

Head over to the RepairPal site and you’ll find the steps are very similar to YourMechanic’s:

  • Select “Get an Estimate” from the top-bar menu.
  • Enter a zip code.
  • Select the vehicle make, year, and model.
  • Click “continue.”
  • Either choose from the “most popular” list of repairs, or find what you need under “categories,” etc.

Again, you may have to fill in a few more details, such as “front” for which brakes need to be repaired. This site didn’t give the option for choosing both “front” and “back” for the brake repair, so I had to do each one separately.

For the front brakes, the estimated repair cost was between $274 and $287. For the rear brakes, the estimate was $237 to $266. Taking the average of these ranges would bring the total to $532.

The results are further broken down into labour vs. parts, so you can see exactly where your money is going.

You’ll also see a list of nearby shops that are certified by the site and will honour the estimate they just gave you. While this isn’t really helpful for us Canadians, it would certainly help any Americans checking things out.

Do the estimates match?

No, the prices don’t match, but they’re close enough together that it provides a very good baseline for an uneducated consumer to know if they’re being ripped off.

YourMechanic came up with a result of $462.38, whereas RepairPal’s estimate was roughly $532. These numbers are roughly $70 apart, which is a bit of a surprise.

You should note that these numbers are typically before taxes and disposal fees.

YourMechanic vs. RepairPal – Which is better?

As far as I can tell, neither one is necessarily better than the other; they both have pros and cons.

RepairPal gives a price range instead of a specific number, which can be good and bad. For our purposes – for us Canadians, that is – it’s not especially helpful since we’re looking for a solid number to convert into our currency and work with. But it would certainly be helpful for anyone actually living in the zip code you punched in.

This option also breaks down the cost into percentages for labour and parts, which can be very helpful if you feel you’re being overcharged for one or the other.

On the other hand, YourMechanic provides you with the shop price vs. the dealer price, allowing you to know if your dealer is ripping you off. Plus, you’re able to choose both the front and rear brake options, which results in a more definite price instead of a range.

That said, I would definitely use both whenever you have an expensive car repair on your hands as a sanity check to make sure you are filling in the information correctly and you’re getting relatively consistent results.

We’ve set the bar for car repairs, now let’s demolish it

Okay, so you’re now armed with information about fair prices for car repairs when you head to the mechanic’s shop. But you can still do much better and pay much less if you’re able to do even a small amount of the work yourself. Simply buying and bringing your own parts to the mechanic can save a bundle, if you’re able.

Do you get nervous and/or frustrated when taking your vehicle for repairs? Will the sites and information mentioned above be of any help?

Feel free to leave a message in the comments section below to share your thoughts.

FAQ

How can I choose the best car repair shops?

The best way to choose a car repair shop is to choose the one with the best price and that you trust to do the best work. If you don’t have much experience in this area, call up the shops in question and ask about the mechanic team’s certifications, whether they guarantee their services, and compare their prices with others in the area. You’ll also want to follow the tips mentioned above for estimating the costs of car repairs.

What’s the cost of a car window repair?

Car window repairs aren’t usually done by the average mechanic shop. Instead, you’ll need a shop that specializes in glass repair and replacement. A quick Google search will bring up businesses in your area that do this type of work, and you’ll be able to do a price comparison between the options. Windshield replacement can cost anywhere between $180 and $400, depending on many factors.

How much money should I spend on car repairs?

The total amount you spend on car repair over the life of your vehicle will vary depending on the car’s make, model, age, and a number of other factors. You can use the sites we mentioned above to get an idea of what certain repairs should cost, but experts say that to be prepared for the costs of car repair, you should set aside $1,200 – $2,000 each year.

If you liked this article and want more practical ways to save money every day, we've compiled our best tips all in one place.

Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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Comments

superfashion
superfashion |May 8, 2023
Cars are a popular form of transportation that have greatly impacted society, allowing for increased mobility and convenience. However, they also have environmental and safety concerns, and there is ongoing development towards more sustainable and efficient alternatives.
Kent Hunter-Duvar
Kent Hunter-Duvar |September 3, 2017
Keeping up on your maintenance and repairs can save you huge amounts. Dad always said "oil is cheaper than an engine". Regular inspection and replacing worn brake pads, before it's metal on metal, can save you buying rotors. And in classes where they've really been pushed, replacing calipers. The intense heat, of a couple of hard stops, or a period of stop and go traffic, will cook the seal in your calipers.
Noah Carter
Noah Carter |June 13, 2017
It depends upon entirely on which car maintenance services you are hiring as most of the repair charges have fixed price and for betterment of the car, you should not go beyond the reach of your expanses . There are car repair services where you can easily get the services at affordable budget . The entire process cost of car repair hangs completely to the nature of damages like slightly manageable work can have low cost and on the other hand, if your car faces lot of issues then repair cost can go higher.
Paul
Paul |March 31, 2017
Great write up! I am a licenced technician with close to 20 yrs. experience. All the points made in this article are right on! Having read the article and all the comments I will say they are all very appropriate. Vehicles are very complex and sometimes it does take someone with a great deal of knowledge and experience to diagnose a problem and make proper repairs. Unfortunately, not all mechanics are alike. If I can make any suggestions, the first would be regarding bringing your own parts. Unfortunately, not all parts are made equal and usually (and not always) cheaper parts are of lesser quality. I always give my customers the choice (and different prices) on parts, but always advise them that the cheaper parts will probably not perform as well or last as long as the better, more expensive ones. As an example, premium parts can add an average of $150 to a brake repair estimate, but will ensure as much as double the life of your brakes, not make any noise, perform better, etc. Any good mechanic should have no problem in naming the brand names of parts s/he will be using in your repair. This will equip you with the information you need in your research as to the quality of the parts and repair as well as reasons behind the cost. The year and make of vehicle you own can also play an enormous role in repair cost. A perfect example of this: I recently repaired a front wheel bearing problem on a friend's truck. Because Ford had changed the design of the bearing from one year to the next, the cost of the part skyrocketed from $300 to over $700 just for the part. If you are dealing with a shop you don't trust to provide you with quality parts or if you can source better quality parts than the shop is able to offer you, by all means bring your own. However as a word of caution, most shops will frown on this practice - most will equate it to bringing your own food to a restaurant and asking the chef to cook it (not sure if I personally agree with the analogy). Best advice I can give to anyone is to find a good, knowledgeable mechanic that you trust fully and stick with them. A good mechanic should be able to fix any problem right the first time so that you don't have to come back. What's more important is if he has doubts, he should advise you (if the problem is in the realm of "extremely complex") right away, that it may take more than one repair to get to the 'bottom' of the issue. I have a small shop in south Etobicoke where I work by appointment only, but if wish please feel free to contact me at 647-367-0439.
 
jim
jim |September 17, 2018
Bringing your own parts IS EXACTLY LIKE taking your own food to a restaurant. Some people are just too damn clueless or ignorant to see anything beyond their own needs and/or self-gratification.
 
 
Maria
Maria |August 11, 2014
Hi Stephen, This article seems great and I went to AutoMD to see if my most recent car repair was a rip-off or not (i got a fuel pump replaced and a new fuel filter for my 1997 ford taurus) and it seems to give a fairly accurate amount as to what I paid (one you add the extra 20% for Canada) and the amount of labour was exactly the same as the shop here in Kelowna charged. Which is a relief. However the screen shown is much different than the one you have shown in this article, it looks like they have changed the interface. All it has is quotes from each nearby dealer (I used Spokane Washington), and there is no DIY or Dealer estimates anymore. Below the estimate from each shop is a line that says "parts must be purchased from shop". So perhaps they sold out or got bought out by the auto parts companies not to promote DIY anymore?! Anyways just a heads up that it's now different! It was still accurate and was great to know what the number of labour hours was, and I think I will try RepairPal next and see if they are the same as you have shown. I have to get the rear shocks done on my car soon but thankfully have some time to plan and get a good deal!
 
Stephen Weyman
Stephen Weyman |August 11, 2014
Thanks for the positive report Maria! It's too bad that AutoMD has changed so much (sounds like for the worse). I plan to update my articles on a semi-regular basis, so I will take a look into that when it comes time to update this article. I'm glad you got some peace of mind that you didn't overpay for your big repair and now you know how you can save some big money if you put a little extra time into planning your repairs in advance.
 
 
Tyler7
Tyler7 |January 20, 2014
My car would keep pulling to the side whenever I used the at high speed. My mechanic straight away confirmed I needed new front brakes. After paying $190 for new brakes, the problem persisted. Then I went to the auto repair shop my friend goes to- Service Plus, in Etobicoke - and got it fixed. From what the mechanic there explained, the previous one made a hasty diagnosis .. or probably just cheated me and left me paying for it. Total rip-off!
 
Joan
Joan |October 18, 2017
A canadian company similiar to repairpal is launching soon- Imoto
 
 
Stephen Weyman
Stephen Weyman |January 21, 2014
Yes, finding a trusted mechanic is definitely key to not getting ripped. The ones you can trust also tend to be the ones that will let you bring your own parts and give you real advice to boot. Somehow they still manage to make a living at it as well!
 
 
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