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  • About Pine
    • Pine features
  • Pine product rating: 0.7 stars
  • The pros of Pine
  • The cons of Pine
  • Your mortgage calculator
  • Pine alternatives
  • FAQ
moneyGenius Team
Written and Edited By
Melanie Pitman
Expert Reviewed By

Personal banking and home shopping are done primarily online, so why not also take the home financing process digital as well? That’s where Pine comes in. Founded in Toronto, Pine’s mission is to simplify the mortgage process for Canadians. You can fill out a mortgage application on their website for free and get pre-approved within 24-hours. It’s quick and straightforward.

Pine also claims that they will get you the lowest mortgage rates available. And just because it’s all done online, doesn’t mean you won’t have help. Pine matches you with an experienced advisor after you submit your application.

Pine features

Here is a list of Pine’s core features.

Pine
0.7
Genius Rating
Why You Want It
Apply entirely online + Get some of the lowest advertised mortgage rates.
Special Features
  • Some of the lowest advertised mortgage rates in Canada
  • Earn $500 for you and a friend with client referral program
  • Offers mortgage programs for those with poor credit
  • Get a personal mortgage advisor who works on salary instead of commission
Provinces
AB, BC, MB, NB, NL, NS, ON, PE, SK
Features
# Of Lenders
See Issuer for Details
Pre-approval
Yes
Instant Quotes
Yes
New Mortgage
Yes
Refinance
Yes
Switch Lenders
Yes
Personal Support
Yes
Online Support
Yes
Phone Support
Yes
Text Support
No
Fees?
None

Pine product rating: 0.7 stars

Pine is a practical option for those of us who prefer to do our business online and at our own pace. They reinvent a complicated process and make it easy to understand. Pine has competitive rates, they don’t charge you any hidden fees, and they offer pre-approval within 24-hours. You can apply as a first-time buyer or if you’re hoping to refinance your mortgage or switch lenders. Support is available throughout the process.

The biggest downside to Pine is that they’re not available in the territories or Quebec. If Pine delivers ease of use in the mortgage market, hopefully they will expand to the entirety of Canada quickly.

Rating methodology

To calculate our Genius Ratings, we compare the features of the account or product in question with other similar products in Canada. We give each feature a score out of 5 based on that comparison. Once we’ve rated all the features, we run them through our proprietary algorithm to produce a final rating out of 5.

Learn more about our rating methodology.

The pros of Pine

Here are some of Pine’s standout features.

Pros

pro Pine’s mortgage rates are currently lower than big banks

Because of their streamlined business model, Pine is currently able to offer you lower rates compared to other big banks and brokers. For example, the rate for a 5-year fixed rate mortgage is 4.29% at the time of writing. Rates are available as soon as you apply. They also don’t charge you any fees for applying.

pro Pine provides an easy online application process

Pine’s mortgage process is designed to be simple and stress-free. You’ll start by answering some questions about your needs and then you’re funnelled into a step-by-step application form. The application is convenient because you can fill it out from anywhere, and the form takes less than 10 minutes to complete.

pro You can talk to real people about your Pine application and mortgage

Pine has phone and email support available on their website. If you want to ask questions during the process, you can reach out to them via their contact page. Or you can submit your application and Pine will match you with a friendly advisor. This expert will be your main contact from then on.

See rates & details
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The cons of Pine

Here are some downsides to using Pine for your mortgage.

Cons

con Pine is only available in certain provinces

Pine is currently only available in Ontario, BC, and Alberta, but plans to expand Canada-wide soon. Other mortgage brokers such as Homewise, Breezeful, and nesto are already in most provinces, so hopefully Pine won’t be too long to follow.

con No in-person home advisor

While a digital-first mortgage broker is revolutionary in many ways, you might still prefer to handle your home purchase in-person at a bank or broker. Pine does offer customer support over the phone and email, but speaking to an advisor face-to-face might give you that extra peace of mind if you’re new to the home financing process.

Your mortgage calculator

Break down the payments for your term using our easy-to-use mortgage calculator.

Mortgage Information

Pine alternatives

See how Pine mortgages compare to other mortgage brokers in Canada.

PineBreezefulHomewise
AccountPineBreezeful MortgagesHomewise
Genius Rating0.75.00.8
Why You Want ItApply entirely online + Get some of the lowest advertised mortgage rates.Compare offers from 100+ lenders + Work with a dedicated mortgage expert. $250 GeniusCash + Get the best mortgage rate with your personal advisor + Easily close online.
# Of LendersSee Issuer for Details100+30+
Pre-approvalYesYesYes
Instant QuotesYesYesYes
New MortgageYesYesYes
RefinanceYesYesYes
See rates & details
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Learn More
See more Breezeful products
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FAQ

What are Pine mortgage rates?

Pine claims to have the best mortgage rates. For both fixed and variable rates, this hovers around the 4 to 6% range, at the time of publishing, depending on your loan-to-value ratio.

What is Pine mortgage company?

Pine is a Toronto-based home financing brokerage that creates a fully digital mortgage experience. They have a fee-free model and aim to cut down on the confusing and lengthy traditional mortgage process. Using an online application and digital advisors, Pine is hassle-free, quick, and offers support for any questions.

Does a Pine mortgage have pre-approval?

Pine says it offers pre-approvals faster than traditional banks, and it usually comes within 24-hours.

See rates & details

Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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Ratings & Reviews

0.7
Genius Rating
 
1.0
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Geoff | October 28, 2024
Horrible service
Very bad customer service I got mocked and the manager was even rude. I have a free and clear home I requested a mortgage ask for delay till October 31st and October 22ed They called me I didn't answer they email me shortly after and close my application saying they couldn't get a hold of me even though we had an agreement till the 31st of October reasoning I wanted to hear the report from Bank of Canada that was released on the 23rd. Replied to the email of the cancellation questioning why and telling them we had an agreement sent the link with the agreement they did not respond until I made a complaint and then after they were even more disrespectful
Mo | June 25, 2024
Incompetent and Unprofessional - A Nightmare Experience with Pine Financial
I applied for a mortgage with Pine Financial on May 27, and initially, everything seemed promising. I was assigned a mortgage specialist and completed all the application requirements in just a few days. By June 7, everything was ready. However, things quickly took a turn for the worse. Week after week, there were no updates other than the online status showing "Application Currently in Review." I reached out to my assigned agent to ask about the status. He claimed there was a missing document, which I had already uploaded. He promised to review my application and keep me posted, but then he went silent, providing no real updates. By June 24, frustrated with the lack of progress and communication, I contacted again. I expressed that the process was taking too long and suggested canceling the application due to their incompetence. He ignored my message. I called their support number 10 times, but no one ever answered. I emailed them to complain and request cancellation, but they ignored that too. Desperate, I reached out to my initial representative, and during our conversation (which I recorded), he confirmed that everything I mentioned was true. To top it off, one of their incompetent members canceled my application without even notifying me! I have never encountered a financial institution as dumb and incompetent as Pine Financial. Their lack of communication, professionalism, and basic competence is appalling. If you value your time and sanity, avoid Pine Financial at all costs. Pine Financial have proven themselves to be nothing but a nightmare to deal with. Save yourself the frustration and find a more reliable institution to handle your mortgage needs.
norm | February 9, 2024
VERY UNPROFESSIONAL & or disorganized Do NOT use this place
discussed mortgage needs gathered all required documents to upload fo application and had questions...sent an e-mail AND left message on his direct voicemail..and TWO days later no response. VERY unprofessional. Do NOT use PINE for your financing needs.

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