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Neo Financial is a Canadian fintech company that offers a variety of financial products and services. The company has no brick-and-mortar locations for clients to visit, focusing instead on technological conveniences to meet the public’s needs.

Chris Simair, Jeff Adamson, and Andrew Chau first created and turned Skip the Dishes into a beloved Canadian brand, then turned its focus to the Canadian banking scene. Neo Financial was founded in 2019 and now serves more than 1 million clients with its steadily-increasing list of products and services.

Neo Financial
1.6
Genius Rating
Overview
  • Founded in 2019, headquartered in Calgary
  • Severs over 1 million customers
  • Official provider of the Tims Mastercard
  • Competitive interest rates
  • Customizable cash back rewards
Banking
Banking
3.5
Mortgages
Mortgages
1.4
Personal Finance
Personal Finance

Rating methodology

Neo Financial's overall rating is 1.6 out of a possible 5 stars. This number is an average of all the individual products we've rated so far, which you can find more info on below. Each of these are scored by breaking them down into their main parts, then comparing each feature to similar products on the market.

Learn more about our rating methodology.

Neo Financial pros

There are many things to highlight, but here are a few of Neo Financial's best features:

Fully Canadian fintech company

The company's founders are Canadian, its head office is located in Calgary, and its products are designed to meet the needs of everyday, hardworking Canadians. Its offices are located in Calgary, Edmonton, Ottawa, and Winnipeg.

Valuable add-on subscriptions

Neo offers four themed subscription categories (Travel, Mind & Body, Food & Drink, and Mobile & Personal Protection), plus a Premium tier, that provide various benefits and boosted cash back rates. As long as you have a Neo credit card of some kind, you can add one or more of these "perks" to your account.

Excellent HISA

With a very competitive interest rate of 2.9%, the Neo Savings Account holds its own among the top HISAs in the country. Users don't have to worry about a monthly fee or minimum balance requirements, and everything can be managed via Neo's super handy mobile app.

Valuable, user-friendly app

The Neo Financial app is available on all mobile devices – it has 4.8 stars on the App Store and 4.5 stars on the Play Store. This versatile platform allows you to easily open accounts/products, check cash back offers, make bill payments, review your spending and savings, and even freeze your card if it's lost or stolen.

Neo Financial cons

Far from perfect, here are a few areas where Neo Financial could use some improvement:

Inability to deposit cash or cheques

Because Neo's bank accounts come with a prepaid Mastercard rather than a typical debit card, users don't have the ability to deposit cash or cheques at a bank machine. And while the Neo app is undeniably convenient, it doesn't have a mobile cheque deposit feature.

No physical branches

As an online-only institution, Neo Financial doesn't have any branch locations at all. This means there's no way to speak with a teller or representative for face-to-face assistance, which is a big deterrent for many potential customers.

Neo Financial bank accounts

Neo Financial banking

Neo Financial may only have two "bank" accounts, but they're both well-designed and well-rated. Both accounts come with a prepaid Neo Mastercard, earn cash back, and have excellent interest rates.

The Neo Everyday Account has a 4.0 Genius Rating and is one of the best hybrid accounts in Canada, allowing you to save and spend from the same account. The Neo Savings Account offers a 2.9% interest rate, and users can take advantage of the personalized goal-tracking feature on the mobile app to help keep them on track.

Neo Everyday Account

Neo Everyday Account

0.1% interest on your balance + ~3% cash back on purchases.
Neo Savings Account

Neo Savings Account

Earn one of the best rates in Canada (2.9%) + No monthly fees.

Neo Financial Canada credit cards

From its fairly basic prepaid Neo Everyday Account card to the more premium Neo World Elite Mastercard, the roster of Neo Financial credit cards is surprisingly varied. They all earn cash back, and Neo offers some pretty high earn rates when shopping with its more than 10,000 partners.

The Neo Secured Mastercard is one of the best secured credit cards available for Canadians. It requires a mere $50 security deposit, which is significantly lower than many other secured cards, and users can earn up to 5% cash back. It offers a convenient, accessible, and valuable way to improve your credit score.

Neo Financial credit cards
Credit CardScoreWelcome
Bonus
Annual
Fee
Avg. Rate
of Return
ApplyCard
Neo Everyday Account
Neo Everyday Account
1.6N/A $0 0.52% Apply
Welcome Bonus:
N/A
Annual Fee:
$0
Avg. Rate of Return:
0.52%
Neo Mastercard®
Neo Mastercard®
2.0$25
(Terms)
$0 0.52% Apply
Welcome Bonus:
$25 (Terms)
Annual Fee:
$0
Avg. Rate of Return:
0.52%
Neo Secured Credit
Neo Secured Credit
1.3N/A $95.88 0.52% Apply
Welcome Bonus:
N/A
Annual Fee:
$95.88
Avg. Rate of Return:
0.52%
Neo Secured World Elite Mastercard®
Neo Secured World Elite Mastercard®
3.1N/A $125 2.54% Apply
Welcome Bonus:
N/A
Annual Fee:
$125
Avg. Rate of Return:
2.54%
Neo Secured World Mastercard®
Neo Secured World Mastercard®
1.5N/A $95.88 1.36% Apply
Welcome Bonus:
N/A
Annual Fee:
$95.88
Avg. Rate of Return:
1.36%
Neo World Elite Mastercard®
Neo World Elite Mastercard®
3.7N/A $125 2.54% Apply
Welcome Bonus:
N/A
Annual Fee:
$125
Avg. Rate of Return:
2.54%
Neo World Mastercard®
Neo World Mastercard®
2.9N/A $0 1.36% Apply
Welcome Bonus:
N/A
Annual Fee:
$0
Avg. Rate of Return:
1.36%
Secured Tims® Mastercard
Secured Tims® Mastercard
1.4$20 $0 0.49%
Secured Tims® Mastercard
Secured Tims® Mastercard
Welcome Bonus:
$20
Annual Fee:
$0
Avg. Rate of Return:
0.49%
Tims® Mastercard
Tims® Mastercard
2.0$20 $0 0.98%
Tims® Mastercard
Tims® Mastercard
Welcome Bonus:
$20
Annual Fee:
$0
Avg. Rate of Return:
0.98%
Tims® Mastercard (QC)
Tims® Mastercard (QC)
2.0$20 $0 0.98%
Tims® Mastercard (QC)
Tims® Mastercard (QC)
Welcome Bonus:
$20
Annual Fee:
$0
Avg. Rate of Return:
0.98%

Neo Financial investing

Neo Invest (powered by OneVest) is a fairly new investment platform, launched in 2022. It's a robo advisor that offers a personalized approach, keeping your risk tolerance and goals in mind while choosing diverse investments to pad your portfolio.

Clients can open an investment account with as little as $1, which is significantly less than many other big-name robo advisors. There's also an auto-invest feature that allows users to set up recurring deposits from a Neo account (or from another bank).

Neo investing

Neo Financial mortgages

Neo Mortgages are available for those purchasing a home, renewing a current mortgage, or looking to transfer a mortgage from another lender. It partners with various brokers in order to provide the best possible mortgage rates for applicants.

Users can apply and get officially pre-approved within minutes on the Neo site or mobile app. The multiple channels of communication for customer service make it easy to ask questions and get the help you need.

Neo banking
Neo Mortgage

Neo Mortgage

Better rates than the big banks + Apply and get pre-approved in under 5 minutes.

FAQ

What is Neo Financial Canada?

Neo Financial is a Canadian fintech company headquartered in Calgary, AB. It offers a variety of financial services and products, including a hybrid spend-saving account, a high-interest savings account and a fairly wide selection of Mastercards.

Is Neo Financial legit in Canada?

Yes, Neo Financial is a legitimate financial institution that's based in Canada, founded in 2019 and now boasts serving over 1 million customers. In 2024, it topped the Report on Business magazine’s list of Canada’s Top Growing Companies.

Is my money safe with Neo Financial?

Yes, your money is safe with Neo. While it's a fintech company rather than a bank, and therefore not regulated under Canada’s Bank Act, it does take precautions. Deposits held in Neo accounts are eligible for CDIC deposit protection.

Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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