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Written and Edited By
Jon Macleod
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If you receive certain government benefit payments, your T4 slips (a CPP slip, an OAS slip, or both) must be mailed to you by the end of February. If you’d like them sooner, you can opt to view them online instead.

Some people prefer viewing their T4s online as it allows them to file their tax returns sooner. It can be tricky figuring out how to change your receipt preference and even how to read the information on these slips.

The comprehensive guide below discusses everything related to CPP and OAS T4 slips, including when these slips are mailed, how to view them online, and more.

Key Takeaways

  • CPP slips are also called T4A(P) statements, and OAS slips are also called T4A(OAS) statements.
  • All OAS and CPP slips are mailed out by the end of February each year.
  • You can update your preferences via MSCA and view these slips online instead of receiving them via mail.

When are the OAS and CPP slips mailed?

CPP slips, sometimes referred to as a "T4A(P) Statement of Canada Pension Plan Benefits," are mailed out by the end of February each year. All OAS T4 slips – also called a T4A(OAS) – are mailed at the same time.

However, you can view your T4 slips as early as February 1st if you register a My Service Canada Account (MSCA). Just make sure to check your calendar because you won’t get notified when the slips have been made available online.

Note that opening an MSCA will discontinue mail delivery, but you can opt to reactivate this delivery via your MSCA. If you reactivate the mail option by the first week of January, you’ll also receive that year’s T4 slips by mail. Otherwise, changes to your tax slip preferences will take effect the following year.

Situations where OAS T4 and CPP slips are mailed

There are cases where OAS T4 and CPP slips are strictly mailed and not made available online, including:

  • Your CPP payment includes CPP and QPP (Quebec Pension Plan)
  • You have a negative benefit amount due to overpayment
  • You live in Quebec and are due for CPP
  • You have an overpayment from another program

You might not receive other tax slips if:

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How to get T4 CPP slips and OAS slips

To get your T4 CPP slips and T4 OAS slips, you can access them online through MSCA or receive them by mail – or both. Follow the steps listed below for your preferred method of receipt.

How to access your CPP T4 slips and OAS T4 slips online

To access your tax slips online, you need to create a My Service Canada Account (MSCA).

  • Visit the MSCA sign-in page on the government website.
  • Sign in or register with your GCKey, a partnered bank, or your provincial ID (Alberta and BC residents only). You can also access your MSCA via the link in the lower-left corner of the Welcome page in CRA My Account.
  • Once logged into your MSCA, select “Tax slips”.

How to receive mailed copies of your CPP and OAS T4 slips

If you filled out an application for CPP or OAS benefits and submitted it at a Service Canada office, your T4 slips will be mailed by default. If not, you can still choose to receive mailed copies of your T4 slips via your MSCA.

  • Visit the MSCA sign-in page on the government website.
  • Sign in or register with your GCKey, a partnered bank, or your provincial ID (Alberta and BC residents only). You can also access your MSCA via the link in the lower-left corner of the Welcome page in CRA My Account.
  • Select “Tax slip mailing options” and update your preferences.

Remember, you need to do this by the first week of January if you want to receive mailed copies of the current year’s T4 slips.

You can also access your CPP and OAS tax slips by using the CRA’s Auto-fill my return service.

T4 slips for CPP and OAS

CPP T4 slips are officially called T4A(P) Statement of Canada Pension Plan Benefits. A T4A(P) slip shows the following information:

T4A(P) Statement of Canada Pension Plan Benefits

Image source: T4A(P) Statement of Canada Pension Plan Benefits

Similarly, OAS T4A slips are officially called T4A(OAS), Statement of Old Age Security. This type of slip shows these specific details:

  • The gross amount of pension you were paid for the year
  • The net amount of any allowance or guaranteed income supplement you received
  • The total amount of taxable pension paid
  • The deducted income tax amount
T4A(OAS) Statement of Old Age Security

Image source: T4A(OAS), Statement of Old Age Security

CPP or QPP death benefit

There's a box on your CPP slip that shows whether you received the QPP or CPP death benefit. This is Box 18 and it refers to a one-time, lump-sum payment provided after the death of a CPP or QPP contributor.

The CPP death benefit is taxable, so you’ll need to include it on your own tax return but don't include it if you're filing a return on behalf of the deceased.

Onset or effective date on your CPP slip

Only those who receive the CPP disability benefit or retirement benefits will notice a date filled in Box 13, which is labelled as "Onset or effective date." There are 2 possibilities regarding what the specific date listed is referring to:

  • It's the official date that Service Canada determined your disability status (for CPP purposes).
  • It's the date when you began receiving retirement benefits

If you do receive retirement benefits, the specific amount will be entered into Box 14

FAQ

Are CPP and OAS T4 slips mailed out?

CPP and OAS T4 slips are traditionally mailed out, but you can opt out of mail delivery and access your T4 slips online instead. Whatever your chosen method, you can adjust your preferences via your MSCA.

How do I get T4 slips for CPP and OAS?

To get your CPP and OAS tax slips, register a My Service Canada Account using your GCKey, a partnered bank, or through your province (Alberta and BC residents only). Once you’re signed in, select “Tax slips.”

When are CPP T4 slips issued?

CPP T4 slips are issued by the end of February – remember that you won't get a notification when your slips are available online. The deadline for filing is on the last day of February of the following year.

How long can you go without filing income tax in Canada?

You're not legally required to file a tax return if you don’t have any income. If you are required to file but you’re not aware of it, you won’t be penalized for up to 3 years of missed tax returns.

If you liked this article and want more practical ways to save money every day, we've compiled our best tips all in one place.

Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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Comments

Douglas Haak
Douglas Haak |March 1, 2025
Why is this so totally SCREWED-UP? If I log in, I always get error messages. Please mail me my T4A receipts to my home address ASAP.
 
Kwadwo
Kwadwo |March 4, 2025
Hello Douglas,

You can log into your account through this link here CRA My Account and follow the steps and security prompts.

If you are having trouble accessing your account, you can reach out directly to the CRA by phone 1-800-959-8281, and they will be able to walk you through the necessary steps to access your information or provide other solutions.
 
 
Kim
Kim |April 18, 2024
Please confirm that my 2023 and later tax slips will be mailed to me, I cannot get into online system.
 
Yulia
Yulia |April 18, 2024
Hey Kim,

For any changes to your account, including your tax slip mailing options, you can contact OAS online or by calling 1-800-277-9914.
 
 
Sharon Lea Hedmann
Sharon Lea Hedmann |March 18, 2024
This is rediculous, why do we have to beg for our T4 slips for OAS and CPP? I don't have a printer and when I go to my tax office how do they figure out my return. I don't intend to create a My Service Canada Account online, what if I am hacked at some point. Please just send me my income tax forms in the mail.
Gladys Mac Eachern
Gladys Mac Eachern |March 16, 2024
I received my cppT4 but not my OAS are they late mailing them out this year
Solomon
Solomon |March 3, 2024
I think , they stop mailing them. You have to check it online My Service Canada Account
 
Yulia
Yulia |March 4, 2024
Hey Solomon,

According to the Government of Canada website, if you chose to receive your tax slips online, you will not receive them by mail. However, if you have not requested to receive your EI, CPP or OAS tax slips online, your tax slips will be mailed to you.
 
 
Juliana Blackman
Juliana Blackman |March 2, 2024
Last night March 1, 2014 , I went online to My Service Canada Account to retrieve my T4 for my CPP and it was not there. In the last 2 years that I have been receiving CPP, I have not received my T4 and have to phone them to get the info. If course, I have to wait a very long time to get through. I would like to rectify this situation. What do you suggest I do?
 
Yulia
Yulia |March 4, 2024
Hey Juliana,

Sorry you're going through this frustrating situation! Next time you phone them, it may be helpful to ask if there's additional info you can give to make sure your slips show up properly next year.
 
 
Magdalina corpuz
Magdalina corpuz |March 2, 2024
How can i get my old age security t4A because i dont have my service canada account thanks
 
Yulia
Yulia |March 4, 2024
Hey Magdalina,

If you haven't received your T4 slip by mail, you can contact OAS online or by calling 1-800-277-9914.
 
 
Rene Jamieson
Rene Jamieson |February 29, 2024
I tried accessing my Service Canada file using my bank access but I'm told I need a mobile telephone number so that can send me a text to verify I am who I say I am. What if I don't have one? I just wantto know when my CPP/OAS tax forms will land in my mailbox.It's February 29th and they weren't delivered with this morning's mail.What's going on?
 
Yulia
Yulia |March 1, 2024
Hey Rene,

If you want, you can contact OAS online or by calling 1-800-277-9914.
 
 
Gezele
Gezele |February 29, 2024
My husband & I are both seniors and we have always received our CCP & OAS tax receipts in the mail. As of Tuesday Feb. 26, 2024 we have yet to receive them and are getting worried. Thank you
 
Yulia
Yulia |February 29, 2024
Hey Gezele,

If you want, you can view your T4 slips online if you register a My Service Canada Account. If you chose to receive your tax slips online in the past, you will not receive them by mail. Otherwise, T4 slips for CPP and OAS should be mailed out by the end of the month. If you haven't received them by March 1st, you can contact OAS online or by calling 1-800-277-9914.
 
 
ZAMIR QURESHI
ZAMIR QURESHI |February 28, 2024
I NEED POSTAL ADDRESS TO SEND T4 AND SUMMARY FROM TORONTO GTA AREA
Kathaline Vina Moses
Kathaline Vina Moses |February 27, 2024
have not received my OAS income tax T4 slips. We are at the end of February. I did receive my CPP T4 already. I moved two years ago. Can you check this out
 
Yulia
Yulia |February 27, 2024
Hey Kathaline,

You can view your T4 slips online if you register a My Service Canada Account. Otherwise, T4 slips for CPP and OAS should be mailed out by the end of the month. If you haven't received your OAS T4 by March 1st, you can contact OAS online or by calling 1-800-277-9914.
 
 
Harry Chung
Harry Chung |February 15, 2024
Can you tell me where is my 2023 T4 for CPP, and OAS???My computer is not working , but I always want my Tax documents ( T4 CPP and T4 OAS ) every year mailed to me early as you can.Please.FromHarry Chung B.Laws;B.Eng.
 
Yulia
Yulia |February 15, 2024
Hey Harry,

T4 slips for CPP and OAS are mailed out by the end of February. You can also view your T4 slips as early as February 1st if you register a My Service Canada Account.
 
 
Dulcie MacPherson Davies
Dulcie MacPherson Davies |March 27, 2023
I am a Senior and find it very hard to navigate on line, especially for income tax. It’s near impossible to get through to Services Canada. This year I don’t seem to have my T4A ( OAS) or T4A (P) yet. Can you please help me. Were they mailed or do I have to somehow find them on line?
 
Nikita
Nikita |March 27, 2023
Hey Dulcie, You can access your forms online by creating a My Service Canada Account. If you have created an account previously, that may be why you haven't received the forms in the mail yet, as they default to online only (unless you specifically request that they are also mailed to you). If you've moved recently, you may also want to check with your previous address in case the forms were mailed there. Otherwise, unfortunately, you will have to endure the long wait to speak with someone at Service Canada for further assistance.
 
 
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