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  • About Sun Life Health Insurance
    • Sun Life health insurance features
  • Sun Life health insurance product rating: 4.4 stars
  • The pros of Sun Life health insurance
  • The cons of Sun Life health insurance
  • Sun Life health insurance alternatives
  • FAQ
moneyGenius Team
Written and Edited By
Melanie Pitman
Expert Reviewed By

Supplemental health insurance can be expensive, but can cover Canadians for health emergencies and costs not otherwise covered by government plans. Sun Life health insurance offers 4 types of health insurance products that can give you peace of mind at all life stages. These include personal health insurance, critical illness insurance, long term care insurance, and disability insurance.

While provincial health insurance plans cover the majority of health-related costs, they don't cover all the bases. In particular, dental and prescription coverage are not included, and these costs can add up over the years. And should you suffer a critical illness or accident, the costs to you can skyrocket out of control. Sun Life offers an array of health insurance packages that you can customize to fit your needs, and those of your family.

Sun Life health insurance features

Sun Life
4.4
Genius Rating
Why You Want It
Get help from a virtual advisor + Choose from 3 personal health plans.
Eligibility
  • Canadian citizen
  • Age of majority
Provinces
ALL
Features
Allows Customization?
Yes
Dental
Yes
Vision
Yes
Paramedical
Yes
Prescription
Yes
Travel Coverage
Yes
Hospital Room Coverage
Yes
Accidental Death And Dismemberment
Yes
Short-term Disability
Yes
Long-term Disability
Yes
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Sun Life health insurance product rating: 4.4 stars

Not only does Sun Life have an array of health insurance packages that cover everything from dental through critical illness and disability, you can request a quote online, or find a local advisor who can help you determine what options are best for you. If you're retiring, self-employed, or transitioning from a group health plan, Sun Life health insurance is worth looking into, as they offer comprehensive supplemental coverage for people across the country.

Rating methodology

To calculate our Genius Ratings, we compare the features of the account or product in question with other similar products in Canada. We give each feature a score out of 5 based on that comparison. Once we’ve rated all the features, we run them through our proprietary algorithm to produce a final rating out of 5.

Learn more about our rating methodology.

The pros of Sun Life health insurance

So what are some reasons you'd go to Sun Life for your health insurance needs?

Pros

pro Offers most of the main health insurance coverages you'd expect

As you can see from the table above, Sun Life health insurance hits most of the main health insurance coverage options. The more coverage you can get under one quote, the better.

pro Virtual advisors available to help you decide

If you want a personalized plan that you create with the help of a professional insurance advisor, Sun Life can set you up with an advisor near you to get started. And of course, you can connect with these advisors by phone or over Zoom instead of making an in-person visit.

pro 3 different plans available for personal health insurance

Sun Life's personal health insurance has 3 levels of plans available: Basic, Standard, and Enhanced. This gives you a bit of customization right out of the gate, letting you choose if you just need the basics or want absolutely everything you can get your hands on. Of course, the price of each plan will vary.

pro Get a quote online

Since insurance quotes are dependent on a lot of different factors, we can't tell you how much Sun Life health insurance will cost you. The good news is you can easily get your online quote in just a few minutes by visiting their website, which will be tailored to your situation.

pro Critical illness, long term care, and disability insurance plans available

On top of the more basic personal health insurance plans, you can also get more specialized plans from Sun Life. These include critical illness, which is for costs of living with a life-changing illness. You can also get long term care insurance, which can help those who need a lot of assistance in their daily lives. Finally, disability insurance can help those who are unable to work due to a disability.

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The cons of Sun Life health insurance

Here are a few things to keep in mind when deciding whether or not Sun Life health insurance is right for you.

Cons

con Vision care not available for Basic personal plan

If you choose to go with the cheapest plan, the major thing you'll lose out on is vision coverage – which can get pretty expensive.

con Accidental death and dismemberment only available with life insurance

We could not find any mention of accidental death and dismemberment coverage, except in the context of Sun Life life insurance.

Sun Life health insurance alternatives

Here's how Sun Life health insurance compares against other health insurance companies in Canada.

Sun LifePolicyMeBlue CrossCanada Life
AccountSun Life Health InsurancePolicyMe Dental And Health InsuranceBlue Cross Health InsuranceCanada Life Health Insurance
Genius Rating4.45.04.54.0
Why You Want ItGet help from a virtual advisor + Choose from 3 personal health plans. Extensive selection of health and dental plans.Get comprehensive health care coverage + Recognized insurance provider.Up to $250,000 in prescription drug coverage + No termination age.
Allows Customization?YesNoYesYes
DentalYesYesYesYes
VisionYesYesYesYes
ParamedicalYesYesYesYes
PrescriptionYesYesYesYes
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See more Sun Life products
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Get a quote
See more PolicyMe products
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Learn More
See more Blue Cross products
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Learn More
See more Canada Life products
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FAQ

Does Sun Life have health insurance?

Yes, Sun Life offers health insurance in Canada. There are 4 main types of health insurance offered by Sun Life: personal, critical illness, long term care, and disability. You can learn more here.

What does Sun Life health insurance cover?

This depends on your plan. If you opt for the cheapest available, which would be the Basic personal health insurance, you'll get coverage for prescription drugs, dental care, health care, and paramedical expenses. You can easily get a quote online to see everything available for your specific needs.

How much does Sun Life cover for dental insurance?

Sun Life health insurance coverage for dental care ranges from 60% with a $500 annual maximum, to 80% with a $750 maximum. Only the most expensive of the 3 personal plans has any coverage for major restorative care or orthodontic services.

How do I claim my Sun Life insurance?

With Sun Life insurance, you can make a claim directly on their website. You can also contact your advisor directly, or call customer service at 1-866-292-2517. That line is open from Monday to Friday between 8 AM and 8 PM Eastern time.

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Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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Ratings & Reviews

4.4
Genius Rating
 
0.9
7 total review(s)
5 Star
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3 Star
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1 Star
86%
86%
Ha | December 13, 2024
Worst customer service
Worst experience ever. I left my company and would like to transfer my accounts to my bank for better management. . LIRA: Although my RBC advisor contacted them with a transfer request (for LIRA), we didn't hear anything from you. 2. NREG: I mailed you a Resident Declaration form around Sep 17th. No feedback untoil Dec 13. 3. Security system: One of the issue I cannot control invesment with Sunlife is the access to the web. I tried to enter email and my usual Pw but it fails each time. I push on reset pw and waited for ever for an email from Sunlife (never received). On 2 occasions, I was failed on the security questions (pass & fail not consistent with your system) . This morning a helpdesk ( Chris AZ84) even commented bluntly " How come you forgot your personal answers?" ( it 'd rather be your recording system that messed up)
Stayci | November 22, 2024
Terrible Service
I would give a zero if I could. Denied paying for a wig for a 7-year-old child with total alopecia. When challenged, paid only $600 per lifetime. Can you imagine the bullying that child is facing? A half decent human hair wig cost ~$2000... It's the same concept for a pediatric amputee! They are growing! Why do they get a new foot every year while a little girl can't get a new wig? Her head grew, it no longer fits but... no more coverage for her and I should still be paying premiums monthly? You people are heartless.
Kapenguff | June 12, 2024
Horrible company
Hard To Use
Unprofessional Money fleecer company
Kate | June 2, 2024
Beware of unauthorized withdrawals
I had Sunlife insurance for awhile. I decided to cancel it. I called them and canceled as per instruction I was given. They took 2 more partial payments anyway. I had to call my bank and cancel any further payments with my bank. I called again to head office, but they don't know anything apparently. They directed me to the local office. We exchanged emails and nothing. It's been 3 weeks. I was asking for a refund, but I don't think I will get it. So, if you want to cancel Sunlife insurance, don't even bother calling them, just call your bank and stop payments. Otherwise, they will be stealing your money.
emily | May 4, 2023
DONT TRUST SUNLIFE
You guys charged me for my health plan on Feb 28 2023, which I had cancelled on January 30th. I phoned sunlife about the issue to refund me and waited on the phone for almost 2 hours. They said I will get refunded but it never came. After phoning 4 more times I got a written letter saying my check will be mailed soon 3-7 business days, and I received the letter on March 1st. I called again and just got nothing out of them. No guarantee of my money. April 20th and I have heard nothing and who knows where my money is. It's like they don't want to give me my money back. I was told the cheque was cancelled and rewritten with a rush on it and only going to take two business days, that was almost 2 weeks ago now. Where is my money??? I am disgusted on how much work, effort, and time to get my money back for services I didn't use for that month and shouldn't have been charged to begin with since I cancelled before months end. This is absolutely ridiculous and I now I am making this well known/sharing on every platform I can get my hands on till you I get my money in my account!

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