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  • About Scotia iTRADE
    • Scotia iTRADE features
  • Scotia iTRADE rating: 3.0 stars
  • The pros of Scotia iTRADE
  • The cons of Scotia iTRADE
  • Scotia iTRADE alternatives
  • Scotia iTRADE FAQ
moneyGenius Team
Written and Edited By
Melanie Pitman
Expert Reviewed By

Like the other big banks in Canada, Scotiabank offers an online investment platform for people who are interested in doing their own self-directed investing. And while it has high per transaction fees and quarterly “low activity” charges, it does have a few things going for it.

If you’re just dipping your toes into the investment waters, you can set up a practice account and learn the tools of the trade without risking any money. Scotia also offers an array of free tools and investing resources, as well as some special offers for young investors, newcomers to Canada, and more. Let’s take a closer look at what they have to offer.

Scotia iTRADE features

Here’s a quick overview of what you can expect with Scotia iTRADE.

Scotiabank
3.0
Genius Rating
Why You Want It
Get a free practice account + commission free ETFs.
Special Features
  • Practice accounts
  • iTRADE iClub memberships
Provinces
ALL
Features
Types Of Accounts
  • TFSA
  • RRSP
  • RESP
  • RRIF
  • US dollar registered accounts
  • Cash
  • Margin
  • Non-personal accounts
  • FHSA
  • LIF
  • LRSP
  • LIRA
  • RLIF
Types Of Investments
  • Stocks
  • ETFs
  • Mutual Funds
  • Bonds
  • New Issues
  • GICs
  • Options
Minimum Investment
$0
Email Support
Yes
Live Chat Support
No
Phone Support
Yes
Minimum Stock Fee
$4.99
Maximum Stock Fee
$9.99
Minimum ETF Fee
$0
Maximum ETF Fee
$9.99
Active Trader Stock Fee Per Trade
$4.99
Cover Transfer Fees?
No
Minimum Deposit To Cover Transfer Fee
N/A
Maximum Covered Transfer Fee
N/A
Withdrawal Fees?
Yes
Account Maintence Fees
N/A
Inactivity Fee Amount
$25
Promotion Description
N/A
Promotion Max Value
N/A
Promotion Requirements For Max Value
N/A
Promotion End Dates
N/A

Terms

* Refers to Scotia iTRADE's brokerage commission for online trade execution only. Does not take into account fees, charges, expenses or commissions imposed by the fund companies, all of which can be associated with ETF investments. You should carefully consider the fund's investment objectives, risks, fees, charges, expenses and commissions before investing. The prospectus contains this and other important information about the fund. Please read the prospectus carefully before investing. Funds are not guaranteed, their values change frequently and past performance may not be repeated. In order to qualify for our ""commission-free ETFs"" offer (""Eligible ETFs"") trades of Eligible ETFs must be placed online or by phone via Teletrader. You will be charged our regular equity commission depending on the pricing tier for which you qualify (see online fee schedule) on the sale of any Eligible ETFs held for less than 1 business day. Add $65.00 for telephone representative-assisted trades. Scotia iTRADE reserves the right to modify or cancel this offer at any time without notice.

** Conditions apply. For full details visit: www.scotiaitrade.com/waystosave

*** To qualify for commissions of $4.99 flat per Canadian or US equities trade and $4.99 + $1.25/contract for each options trade, you must, during the immediately preceding calendar quarter, execute at least 150 commission-generating equity or options trades. Accounts with less than 150 commission-generating trades within a calendar quarter will qualify for commissions of $9.99 flat per Canadian or US equities trade and $9.99 + $1.25/contract for each options trade. Commission-generating trades are buys and sells of: Equities, Options, Mutual Funds subject to commissions and Fixed Income instruments. Buys and Sells of GICs, ETFs which do not generate a commission, Canada Savings Bonds and Provincial Savings Bonds are examples of trades that are not commission-generating. You must re-qualify each calendar quarter. New qualification status will be effective on the second business day of the calendar quarter. Fees for US transactions are charged in US dollars.

Scotia iTRADE rating: 3.0 stars

We’ve given Scotia iTRADE 3.0 out of a possible 5.0 stars. It loses points for its relatively high per transaction fees, which can really add up fast and cut into your profits. It also has a quarterly “low activity” fee, but that can be waived in certain circumstances.

It gains points for having practice accounts for learning the ropes, and for having special offers for young investors and newcomers to Canada. It also provides a good variety of free tools, investment research, and the iTRADE iClub program.

Rating methodology

To calculate our Genius Ratings, we compare the features of the account or product in question with other similar products in Canada. We give each feature a score out of 5 based on that comparison. Once we’ve rated all the features, we run them through our proprietary algorithm to produce a final rating out of 5.

Learn more about our rating methodology.

The pros of Scotia iTRADE

Scotia iTRADE does have a few points in its favour.

Pros

pro Practice accounts for learning

If you’re brand new to the world of self-directed investing, it can be incredibly intimidating to open an account and start learning the ropes while risking your own money. Scotia iTRADE eliminates this problem by offering practice accounts where you can learn the tools and act as if you are investing, with an account worth up to $100,000 (in pretend money, of course).

proWays To Save Offer

The new Ways To Save offer nets you commission free ETFs and other ways to save*. You also get up to 20 free stock and ETF trades when you open a Scotia iTRADE and an eligible Scotiabank account**.

pro No minimum investment

You don’t have to make a minimum investment to get started with Scotia iTRADE, which takes some of the intimidation factor away and makes this more friendly for new investors. With that being said, there is a Low Activity Account Administration Fee to which Scotia recommends you keep a balance of $10,000 to avoid.

pro A variety of investment research, tools, and support

Scotia iTRADE offers free research on both Canadian and U.S. markets through their “Analyst Research Centre.” They also have an array of tools to help you research events, track various technical indicators, and monitor price movements over time. And, of course, you can call or email them to get support if you need it.

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The cons of Scotia iTRADE

Unfortunately, it’s not all wine and roses.

Cons

con High per transaction fees

With a base cost of $9.99 per transaction, your fees could add up fast and start eating into your potential profits. There’s a discounted fee for active traders, but those fees are still going to be significant considering you have to make 150 trades per quarter to qualify.

con Quarterly “low activity” fees

While it can be waived in certain circumstances, there’s a $25 fee charged per quarter if your account isn’t active enough. This is a commonplace fee for the big banks, but it often isn’t charged by smaller, less traditional investment platforms.

con Support is only available by phone or email, no live chat

It’s a little thing, but having access to live chat support is almost expected these days. Scotia iTRADE doesn’t offer this, however, and you can only reach their support people through phone or email (or by postal mail or fax, but really).

con No options to automate some activities

Like many self-directed investing platforms, Scotia iTRADE doesn’t offer any ways to automate things like tax-loss harvesting or portfolio rebalancing. Some do, however, like Wealthsimple. If you would like a more set-and-forget service for these sorts of things, you’ll want to look elsewhere.

Scotia iTRADE alternatives

Not sure if Scotia iTRADE is for you? Let’s see how it stacks up compared to some alternatives.

ScotiabankCIBCQtradeRBC
AccountScotia iTRADECIBC Investor's EdgeQtradeRBC Direct Investing
Genius Rating3.02.74.65.0
Why You Want ItGet a free practice account + commission free ETFs.Lowest commission rate from a Big 5 Bank online broker + Free trading under 25. $80 GeniusCash + Ditch the fees, and trade unlimited Stocks, ETFs, Mutual Funds and more for $0No minimum investment required to start trading
Types Of Accounts
  • TFSA
  • RRSP
  • RESP
  • RRIF
  • US dollar registered accounts
  • Cash
  • Margin
  • Non-personal accounts
  • FHSA
  • LIF
  • LRSP
  • LIRA
  • RLIF
  • TFSA
  • RRSP
  • RESP
  • RRIF
  • LRSP
  • PRIF
  • LIRA
  • LRIF
  • Cash
  • Margin
  • Corporate
  • Partnership
  • Formal trust
  • Investment club
  • Estate
  • FHSA
  • Cash
  • TFSA
  • RRSP
  • Spousal RRSP
  • LIRA
  • RIF
  • LIF
  • RESP
  • Margin
  • FHSA
  • LRSP
  • Corporate
  • Formal Trust
  • Informal Trust
  • Investment Club
  • Estate
  • TFSA
  • RRSP
  • RRIF
  • RESP
  • Cash
  • Margin
  • Non-Personal
  • FHSA
  • LIRA
Types Of Investments
  • Stocks
  • ETFs
  • Mutual Funds
  • Bonds
  • New Issues
  • GICs
  • Options
  • Stocks
  • ETFs
  • Options
  • Mutual Funds
  • GICs
  • Fixed Income
  • Precious Metals
  • Structured Notes
  • IPOs
  • CDRs
  • Stocks
  • ETFs
  • Mutual Funds
  • Bonds
  • New Issues
  • GICs
  • Options
  • Stocks
  • ETFs
  • Options
  • Mutual funds
  • GICs
  • Bonds
  • New issues/IPOs
  • Gold and Silver certificates
Minimum Investment$0$0$0$0
Email SupportYesYesYesYes
Live Chat SupportNoYesYesNo
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Scotia iTRADE FAQ

Is there a practice account available on Scotia iTRADE?

There is. You can dive in and learn the ropes, building your skills and confidence without having to risk any of your own money. This is relatively rare at the moment, and is a great feature for new investors.

What is the base fee charged per trade on Scotia iTRADE?

The base per transaction fee is $9.99, which is reduced to $4.99 for active traders. There are definitely less expensive options available, particularly if you plan to make lots of small trades rather than just a few larger trades over the course of a year.

Why are there so many low user ratings for Scotia iTRADE?

Unfortunately, there have been many 1-star reviews left by this product's users, most of which are due to poor customer service experiences. It's difficult for us to measure and track this metric, though, so it hasn't been added to the methodology for our Genius Rating.

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Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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Ratings & Reviews

3.0
Genius Rating
 
1.7
19 total review(s)
5 Star
5%
5%
4 Star
11%
11%
3 Star
5%
5%
2 Star
5%
5%
1 Star
74%
74%
Kelvin | February 7, 2023
Horrible Helpdesk
Currently I am transferring my Scotia iTrade to CIBC Investor Edge. The Scotia iTrade platform was not very sophiscated. What is worse is their helpdesk folks. There is no desire to help clients. I am trying to check on the status of my transfer becuase it has taken more than 3 weeks. I was told that transfer from Scotia iTrade can talk as long as 6 weeks. Similar transfer with Questrade and Wealthsimple took only one week. I was then informed that I need to speak to folks at CIBC Investor Edge for further updates on the transfer. It appears that I no longer have the right to ask about my own iTrade account. And I was told by the helpdesk agent that I cannot speak to his supervisor because there is none. Will not deal with them in the future.
Corey | September 28, 2022
Customer Service
Horrible to deal with, Will not communicate with clients or other investment entities . Will not or refuse to solve issues. I could go on and on. Do not care
Susan Czajkowskyj | September 28, 2022
Scotia Bank
Scotia Bank Is One of the best BANKS. Their credit card gives scene's points to see movies and when you get enough points, the next movie is a free one .
Dominique | September 27, 2022
ITrade
We have used this account for 10 years, and it’s super easy to use, to make trades and see everything on the platform. But we give it a 4 Star for the transaction fees of $9.99
John Wilson | September 27, 2022
LESS Tthan stellar service , at best
I have been a long term customer of both Scotiaitrade and Scotiabank. The Scotia Itrade service is adequate as long as one does not require personal customer service. I remember waiting over two hours on the phone to reach someone on a fairly urgent matter. Scotiabank also handled an estate account for our family and took forever to handle a simple probate. I try to avoid personal contact with Scotiabank depa4rtments, however, local bank staff are pleasant and efficient..

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