App Exclusive: $150 GeniusCash on the #1 no FX fee Visa in Canada!
moneyGenius Team
Written and Edited By
Jessica Barrett
Expert Reviewed By

When a bank account is frozen, the account holder is temporarily restricted from accessing funds or conducting any transactions with the account. Financial institutions or government authorities typically take this measure in response to specific circumstances, such as suspected fraudulent activities, legal disputes, or outstanding debts.

The first step to unfreezing a bank account is to contact your bank to understand the reasons for the freeze. From there, you can take the necessary actions to restore the account, such as by disputing fraudulent transactions or settling your debt.

To learn more about what frozen bank accounts mean and what to do when they happen, keep on reading.

Key Takeaways

  • A frozen bank account is a temporary suspension imposed by financial institutions or authorities, restricting the account holder's ability to access or transact with their funds.
  • When a bank account is frozen, it's usually due to various reasons like suspected fraud, legal disputes, or outstanding debts.
  • To unfreeze the account, contact your bank, provide needed documents, and cooperate with relevant parties to pay back your debt if necessary.

What is a frozen bank account?

A frozen bank account in Canada signifies a temporary suspension imposed by banks or authorities, restricting the account holder's ability to access or pay with their funds. This measure is often triggered by concerns like suspected fraud, legal disputes, or outstanding taxes to the Canada Revenue Agency (CRA).

During this freeze, the account holder is typically unable to withdraw, transfer, or utilize their funds until the underlying issues are resolved. Resolving a frozen bank account means addressing the specific reasons behind the freeze, involving collaboration with the bank, legal counsel, or other relevant parties to restore normal account functionality.

Get up to $250 in GeniusCash cash back<sup>*</sup>
Get paid real cash when you find the best financial products for you.
250+ pages of money-saving tips for FREE
Your one-stop-shop for all the practical tips you need.
Join over 50,000 Canadians
Subscribe to our weekly newsletter and stay in the know.

Why does a frozen bank account happen?

Various situations can trigger a bank account freeze in Canada. Here are some common reasons:

  • Suspected fraud: Banks may freeze accounts if there are indications of fraudulent activities, including identity theft or unauthorized transactions, to protect their customers from becoming victims of fraud.
  • Outstanding debts: Unsettled debts, loans, or unpaid taxes may lead to a frozen bank account as a means of debt recovery. In this instance, the freezing can be instigated by the creditor or the CRA.
  • Legal disputes: Although less common, account freezes can result from legal disputes, court orders, or government directives related to financial matters.

Please keep in mind that frozen bank accounts differ from dormant bank accounts, which are accounts that remain inactive and unused by the account holder for an extended period of time. Dormant accounts can often be restored once the dormancy penalties/fees are paid to the bank.

Steps to take if your bank account is frozen

The ease with which you can unfreeze your bank account depends on the cause. If the suspected fraudulent transactions were indeed conducted by you, for example, a simple call to the bank can resolve the issue. If debt is the main reason for the freeze, however, things may not be that simple.

In general, however, here are the steps to take if your bank account is frozen:

  • Contact the bank to inquire about the freeze and the reasons behind it.
  • Provide any requested documentation or information to resolve the issue.
  • Seek legal advice if necessary.
  • Cooperate with authorities or creditors to address debt or other underlying concerns.
  • Follow up with the bank regularly for updates on your account status.

Have you ever had a frozen bank account?

Having your account frozen out of the blue can be confusing, and navigating through its aftermath requires a strategic and informed approach.

Have you ever had a frozen bank account before? Tell us about your experience down below!

FAQ

Why is my bank account frozen?

Possible reasons for a frozen bank account include suspected fraud, legal disputes, or outstanding debts. To address the issue, contact your bank immediately for more details.

How long can a bank account be frozen?

There is no limit to how long a bank account can be frozen. As long as the underlying issue is unresolved, the bank account will remain frozen. If this happens to you, it’s important to take immediate action.

Can I withdraw money from a frozen account?

Generally, no, you cannot access money from a frozen account as all transactions, withdrawals, and transfers are restricted.

If you liked this article and want more practical ways to save money every day, we've compiled our best tips all in one place.

Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

Did you find this article helpful?
YesNo

Hot Money Deals This Month

Free Downloads

Monthly Budget Template PDF
Download Now
Personal Finance For Newcomers To Canada PDF
Download Now
5 Simple Tools To Save You Big Money Every Day PDF
Download Now
Canadian Health Insurance Company Comparison Chart PDF
Download Now

Leave a comment

Required fields are marked with *. Your email address will not be published.

Comments

Cancel
You can select up to 10 products to compare