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  • About UFile
    • UFile features
  • UFile product rating: 1.5 stars
  • The pros of UFile
  • The cons of UFile
  • UFile alternatives
  • FAQ
moneyGenius Team
Written and Edited By
Melanie Pitman
Expert Reviewed By

UFile is Canadian-made tax software that starts at $20.95 for individuals, though many people can actually use it for free. Students, newcomers, low-income earners (under $20,000), and anyone with a simple return can file without paying a cent, making it one of the more accessible paid tax solutions in Canada. For those who value privacy, UFile Windows is available for $22.99, allowing you to store your tax data locally instead of in the cloud.

Beyond affordability, UFile offers the core features most filers expect: express notice of assessment, prior-year data imports, and a unique triple accuracy guarantee that promises accurate results, the best refund, and customer satisfaction... or compensation if it falls short. While it doesn’t have a mobile app and expert help isn’t included, UFile’s mix of free filing options, accuracy protections, and the choice between cloud or offline storage makes it a practical option for many Canadians.

Related links:

UFile features

Let’s take a look at what UFile has to offer.

Verified on August 28, 2025

UFile
1.5
Genius Rating
Why You Want It
Autofill your return with an accuracy guarantee + Certain groups can file for free.
Eligibility
  • Canadian citizen
Provinces
ALL
Features
Fee Per Basic Return
$20.95
Free Version Available?
Yes
Requirements For Free Version
  • Have a simple return
  • Be a student
  • Have income below $20,000
Import Prior Year Data?
Yes
Import Prior Year Data From Another App?
No
Free Support Available?
Yes
Accuracy Guarantee
Yes
Mobile App?
No
Access To Tax Expert
No
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UFile product rating: 1.5 stars

As far as paid tax software goes, UFile checks almost everything on the list – with the exception of having a mobile app. Though there’s no free version (which would be great), there are plenty of people who can get it for free, including people with simple tax returns, students, newcomers, and low-income earners.

UFile gained points for having prior-year import options (though limited), plenty of free options, an accuracy guarantee with reimbursements, and the option for free telephone support. But the software took a hit when it came to not being completely free and not having an app.

Learn more about our rating methodology.

The pros of UFile

What is there to like about this tax software?

Pros

pro Free in many cases

Despite the $20.95 price tag, there are many different groups of people who can take advantage of UFile completely free. The biggest group is people who have a simple tax return – which means you only have to file a single T4 and don’t have any special deductions (like medical expenses or charity donations). Other people who can use the software for free are students, first-time tax filers, or low-income earners (less than $20,000). Find out more here.

proTriple accuracy guarantee

UFile’s triple guarantee ensures that your tax return will be accurate, you’ll be satisfied with the results, and they’ve given you the best result compared to other tax software. In each case, you could be eligible for a refund or recompensation. All the information is here if you’re interested.

proExpress notice of assessment

This is pretty well standard across tax software now, but it’s still nice to have an express NOA to get your tax assessment as soon as possible.

pro Available in Quebec

There are still some tax software out there that don’t work for Quebec residents – so this is a great perk.

proChoice to store information offline

One of the most unique features of UFile is you essentially get the choice of where your information is stored. If your security and privacy is a top priority for you, opt for UFile Windows for a couple extra dollars and everything will be stored locally on your computer. Have trust in the cloud? Then UFile Online has everything you need for a bit cheaper. You can see more about the differences between the two here.

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The cons of UFile

But what are some things you may want to keep an eye on?

Cons

con Not free for everyone

Though there are many cases that UFile is free for, it's easy to fall out of the "simple tax return" pool and be faced with that $20.95 price tag. Even if you made a charity donation you'd like to claim, or had some medical expenses, your return is deemed too complicated for UFile free.

con UFile Online uses cloud storage

Not comfortable with having your tax information stored on the cloud because of the threat of security breaches? You'll want to avoid UFile Online.

con No chat support

Though UFile does offer free email and phone support, sometimes the easiest way is to popup that instant chat and get the answer you need in a few minutes. Unfortunately, UFile doesn't offer that support option.

con No mobile app

If you don't have access to a computer or just want to get your taxes done on-the-go, there's no mobile app for you to download to streamline the experience.

conCan no longer import tax files from TurboTax.

Although this was on offer previously, UFile has removed functionality allowing you to import your returns from TurboTax.

UFile alternatives

How does UFile stack up against some other major Canadian tax software options?

 UFileH&R BlockTurbotax
AccountUFileH&R BlockTurboTax
Genius Rating1.55.04.0
Why You Want ItAutofill your return with an accuracy guarantee + Certain groups can file for free.Save 25% on your tax filing through moneyGenius.Fast, easy tax filing + 100% accuracy guarantee + 20% off your purchase.
Fee Per Basic Return$20.95$0$30
Free Version Available?YesYesYes
Requirements For Free Version
  • Have a simple return
  • Be a student
  • Have income below $20,000
See Issuer for Details
  • Have a simple return
  • Comes with limited features
Import Prior Year Data?YesYesYes
Import Prior Year Data From Another App?NoYesYes
Apply Now
See more UFile products
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Apply Now
See more H&R Block products
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Apply Now
See more Turbotax products
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FAQ

Is UFile free?

You can only get UFile for free if you fit into certain groups, including students, first-time filers, and low-income earners. You can also take advantage of UFile Free if you have a simple tax return. Learn more here.

How much does UFile cost?

If you don’t qualify for UFile Free, the standard price for individuals is $20.95 for UFile Online, or $22.99 if you’d rather store your information locally.

Can I use UFile if I’m a student?

Yes UFile supports student tax returns – you’ll even be able to file for free. Learn more here.

What are the UFile contact details?

If you’d like to get in touch with UFile, you can call either 514-733-8414 or 1-888-633-8414. They also offer free email support if you’d prefer.

Rating methodology

In order to come up with our star rating, we first list out the major features people are looking for in tax software (which you can see in the table above). We then fill in the table with UFile in mind, assign each row a score out of 5 – then the average rating becomes their star score.

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Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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Ratings & Reviews

1.5
Genius Rating
 
1.9
40 total review(s)
5 Star
13%
13%
4 Star
8%
8%
3 Star
5%
5%
2 Star
10%
10%
1 Star
65%
65%
Patrick | August 27, 2025
Terrible experience
I asked for a refund for a technical problem. They promised they will send me a refund cheque by mail. I keep on sending them emails to follow up this issue since March. At first, they still responsed and made up excuses of: "because I brought it from Walmart, it needs time to do the account procedure, or the accounting department is in India, it takes time to mail it out." OK, I wait for 5 months, still not haven't received the cheque. At last, I emailed again on Aug.,17, they blocked my emai address. Anyway, learn a lesson!!
Gel | May 1, 2025
Incredibly buggy, unreliable software
Takes dozens of minutes to hours to load/open pages on different browsers. Information not up to date with canadian regulations
Chase | April 30, 2025
terrible, no support, outdated application
worst experience of my life using it on the browser. no WAC availble. buttons that didn't exist, support page didn't even work!
Dave T | December 26, 2024
Giving Ufile another chance for 2024
I compared Ufile and Turbotax (my preferred method) a while back. I stuck with Turbotax. I am willing to give Ufile and exclusive try for the upcoming tax season for various reasons. I sincerely hope the company that produces this software has made vast improvements with the GUI and overall presentation. Quite frankly, when I used Ufile last it was simply AWFUL! It look looked dated and almost archaic. I couldn't trust it. I will see what I will see in about three months.
Akash | April 15, 2024
Expensive software and very bad customer services
Ufile software is more expensive than other software. Ufile also doesn't have unlimited tax returns for the professional. Other company's software with available customer support for data entry is only $335 ( unlimited returns ), but Ufile software is $559.99( for only a hundred returns) Ufile customer service is one of the worst services in Canada.

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