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The National Bank of Canada was formed in November 1979 through the merger of Banque Canadienne Nationale and the Provincial Bank of Canada. Since then, it's grown into the 6th largest bank in Canada, with a net worth of $64.71 billion. In 2025, it acquired Canadian Western Bank, increasing its customer base and revenue even further.

This institution offers a full suite of financial products, including personal bank accounts, mortgages, credit cards, and investments. It's especially well-respected for its products and services designed to make banking in Canada easier for newcomers.

National Bank
2.7
Genius Rating
Overview
  • Full-service banking institution
  • 6th largest bank in Canada, headquartered in Montreal, Quebec
  • 395 branches and 965 ATMs across Canada
  • Strong digital banking platform with highly rated mobile apps
  • Multiple customer support channels and online resources
Banking
Banking
3.5
Personal Finance
Personal Finance
Investing
Investing
4.7

Rating methodology

National Bank's overall rating is 2.7 out of a possible 5 stars. This number is an average of all the individual products we've rated so far, which you can find more info on below. Each of these are scored by breaking them down into their main parts, then comparing each feature to similar products on the market.

Learn more about our rating methodology.

National Bank pros

These are the areas where National Bank really shines:

Wide variety of financial products

As a full-service bank with products for both personal and business clients, National Bank has an extensive product menu. On the personal banking side, it has everything from chequing accounts to lines of credit. It also has bank accounts, credit cards, investments, and financing options for business clients.

Excellent products and services for newcomers to Canada

National Bank's Canadian Immigration Guide is an excellent resource for newcomers, covering topics like personal finances, housing, health services, and more. Aside from this, the National Bank Newcomer Banking Package is the best bank account for newcomers to Canada, offering a host of valuable features for people starting their lives in a new country.

Above-average customer satisfaction ratings

A 2024 J.D. Power survey resulted in National Bank receiving a 63.6% score for customer satisfaction, and a Surviscor study found that this bank has the best customer service among all the Canadian big banks. It scored particularly well for having multiple lines of communication for customer service, and for responding to inquiries in less than 40 hours.

Sixth-largest bank in Canada

Coming in 6th in terms of net worth in Canada, National Bank is one of the top six banks in the country. While it hasn’t quite managed to break into the top five, National Bank has a stronghold in the Canadian market with roughly $484 billion in assets (as of January 2025).

National Bank Cons

It's not perfect, and these are the areas where National Bank could use some attention:

Limited number of branches

National Bank is well established in Quebec and Ontario, but has a limited presence in western Canada, making banking in person more difficult for those in British Columbia, Alberta, Saskatchewan, and Manitoba. Plus, Newfoundland and Labrador has no National Bank branch at all.

Only one savings account

Unless you're looking for a registered account, you'll only find one savings account selection from National Bank, the National Bank High Interest Savings Account. While it's certainly a high-quality product, Canadians like to have choices. Other big banks have as many as four CAD savings accounts, often including a kids/youth-specific option.

Lacklustre credit card rewards program

The À La Carte rewards program from National Bank isn't quite as valuable or flexible as similar credit card programs – the points are really only valuable for travellers. It's also disappointing that National Bank clients can't earn these points with debit card spending, like how Scotiabank clients can with Scene+ points.

National Bank accounts: chequing and savings

National Bank has a range of chequing accounts, including its most basic National Bank The Minimalist Chequing Account and the popular National Bank Connected Chequing Account. Its lone savings option is the National Bank High Interest Savings Account, which provides a 0.65% interest rate – quite competitive when compared to other big bank savings rates.

Its specialty accounts and offers for various groups are where National Bank shines, though. The features and benefits of the National Bank Newcomer Banking Package are the best example, but there are also bundle deals available for professionals, perks for students, and helpful resources for young adults.

National Bank banking

National Bank Credit Cards

National Bank has a credit card for everyone, ranging from a basic no-fee cash back card to the celebrated World Elite card with several perks. It may be the smallest of the Canadian big banks, but it doesn't skimp on credit card variety.

Its most basic option is the National Bank mycredit Mastercard, a straightforward, cash-back card with no annual fee. The National Bank World Elite Mastercard is the cream of the crop, offering a selection of perks, including a comprehensive insurance package that makes it the top choice for a travel card for seniors.

Compare credit cards

National Bank credit cards
Credit CardScoreWelcome
Bonus
Annual
Fee
Avg. Rate
of Return
ApplyCard
National Bank Allure Mastercard
National Bank Allure Mastercard
1.8N/A $0 0.49%
National Bank Allure Mastercard
National Bank Allure Mastercard
Welcome Bonus:
N/A
Annual Fee:
$0
Avg. Rate of Return:
0.49%
National Bank Platinum Mastercard
National Bank Platinum Mastercard
2.7N/A $70 1.12%
National Bank Platinum Mastercard
National Bank Platinum Mastercard
Welcome Bonus:
N/A
Annual Fee:
$70
Avg. Rate of Return:
1.12%
National Bank World Elite Mastercard
National Bank World Elite Mastercard
3.740,000 points $150 2.29%
National Bank World Elite Mastercard
National Bank World Elite Mastercard
Welcome Bonus:
40,000 points
Annual Fee:
$150
Avg. Rate of Return:
2.29%
National Bank World Mastercard
National Bank World Mastercard
2.8N/A $115 1.44%
National Bank World Mastercard
National Bank World Mastercard
Welcome Bonus:
N/A
Annual Fee:
$115
Avg. Rate of Return:
1.44%
National Bank ECHO Cashback Mastercard
National Bank ECHO Cashback Mastercard
2.0N/A $30 1.16%
National Bank ECHO Cashback Mastercard
National Bank ECHO Cashback Mastercard
Welcome Bonus:
N/A
Annual Fee:
$30
Avg. Rate of Return:
1.16%
National Bank Syncro Mastercard
National Bank Syncro Mastercard
1.3$70 $35
1st year free
0%
National Bank Syncro Mastercard
National Bank Syncro Mastercard
Welcome Bonus:
$70
Annual Fee:
$35
1st year free
Avg. Rate of Return:
0%
National Bank MC1 Mastercard
National Bank MC1 Mastercard
1.3N/A $0 0%
National Bank MC1 Mastercard
National Bank MC1 Mastercard
Welcome Bonus:
N/A
Annual Fee:
$0
Avg. Rate of Return:
0%
National Bank mycredit Mastercard
National Bank mycredit Mastercard
2.1N/A $0 0.61%
National Bank mycredit Mastercard
National Bank mycredit Mastercard
Welcome Bonus:
N/A
Annual Fee:
$0
Avg. Rate of Return:
0.61%
National Bank Mastercard Business Card
National Bank Mastercard Business Card
1.1N/A $0 0%
National Bank Mastercard Business Card
National Bank Mastercard Business Card
Welcome Bonus:
N/A
Annual Fee:
$0
Avg. Rate of Return:
0%
National Bank Platinum Mastercard Business Card
National Bank Platinum Mastercard Business Card
2.4N/A $125 1.5%
National Bank Platinum Mastercard Business Card
National Bank Platinum Mastercard Business Card
Welcome Bonus:
N/A
Annual Fee:
$125
Avg. Rate of Return:
1.5%

National Bank investment accounts and products

National Bank investments

Investors will find a top online brokerage in National Bank Direct Brokerage. This platform allows users to trade ETFs, stocks, and more for free. Options are traded at $0 commission and $1.25 per contract. It also offers a wealth of investment-related resources, including webinars and a library of instructional videos on YouTube.

National Bank has a large selection of registered accounts for investors, including one of the best FHSAs in the country. Its GIC rates are quite competitive too, especially compared to other big bank rates.

Compare online brokers

National Bank Direct Brokerage

National Bank Direct Brokerage

$0 commission on all transactions + No minimum balance to get started.

National Bank loans

National Bank loans

As you'd expect from a full-service bank, National Bank has plenty of borrowing options available, including lines of credit, personal loans, and car loans. Their loan roster also includes a student-specific line of credit.

For homeowners, National Bank's All-In-One home equity line of credit is particularly noteworthy. This HELOC combines a mortgage and a line of credit, letting you borrow back the money you've already paid off to use for other things. The convenience of managing daily banking and financing needs within a single account like this is quite appealing.

Visit the National Bank page for more info on their loan products.

National Bank mortgages

With plenty of mortgage types to offer, National Bank can serve those looking to purchase their first home, purchase their retirement home, or refinance their current home. It even has a few different promo offers available for various types of home buyers, up to a maximum of $7,800 cash back.

The mortgage rates for National Bank products are quite competitive, some of the best available from the Canadian big banks.

Visit the National Bank page for more info on their mortgage products.

National Bank mortgages

FAQ

Is the National Bank of Canada a good bank?

Yes, National Bank is one of the top banks in Canada. Established in 1979, National Bank offers a full suite of personal and business banking products, including specially designed products and services for newcomers to Canada.

What are the pros and cons of the National Bank?

National Bank is a large, well-established Canadian institution, known for its above-average customer service and excellent products and services for Canadian newcomers. Unfortunately, most of its branches are in Quebec and Ontario, making it an inconvenient option for some people.

What credit cards does National Bank offer?

National Bank has a suite of credit cards, including cash back, travel, and no-fee selections. The National Bank World Elite Mastercard is the best card for seniors who want travel insurance, and the National Bank mycredit Mastercard.

Does National Bank have a high-interest savings account?

Yes, the National Bank High Interest Savings Account is a no monthly fee account and has an interest rate of 0.65%. You also get free transfers between your National Bank accounts for easy access to your funds.

Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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