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  • About TurboTax
    • TurboTax features
  • TurboTax product rating: 4.0 stars
  • The pros of this tax software
  • The cons of this tax software
  • TurboTax alternatives
  • FAQ
moneyGenius Team
Written and Edited By
Melanie Pitman
Expert Reviewed By

TurboTax is one of Canada’s most popular tax preparation apps. It’s been around for years, is backed with some solid guarantees, is simple to use, and really takes a lot of the pain out of doing your taxes.

As an added bonus it simplifies the whole process by importing previous years’ tax data, and it helps maximize your refund by automatically searching for tax credits you may not realize you qualify for.

TurboTax features

Here’s a quick rundown of TurboTax’s main features.

Turbotax
4.0
Genius Rating
Why You Want It
Fast, easy tax filing + 100% accuracy guarantee + 20% off your purchase.
Special Features
  • Maximum refund guarantee
  • Auto-fill available
  • Promo: Get up to 20% off your TurboTax purchase
Eligibility
  • Canadian citizen
Provinces
ALL
Features
Fee Per Basic Return
$30
Free Version Available?
Yes
Requirements For Free Version
  • Have a simple return
  • Comes with limited features
Import Prior Year Data?
Yes
Import Prior Year Data From Another App?
Yes
Free Support Available?
Yes
Accuracy Guarantee
Yes
Mobile App?
Yes
Access To Tax Expert
Yes

TurboTax product rating: 4.0 stars

TurboTax is one of Canada’s most popular tax preparation apps for a reason. It’s super easy to use, imports your previous tax data, keeps running total of your balance while you’re working (saving any nasty surprises at the very end), and has a number of excellent guarantees.

TurboTax scored a perfect score for its import options, NETFILE integration, and excellent guarantees.

It does lose a few points on price, however. Since some competing products are free, we had to knock off a few points for this.

Rating methodology

Our ratings system is pretty simple. We look at all of the product’s features and assign each a score out of 5, depending on how we feel a product scores in that category and against its primary competitors. We then average those together to come up with a final score out of 5.

Learn more about our rating methodology.

The pros of this tax software

TurboTax has some features that make it worth a second look.

Pros

pro Import options

TurboTax will import both previous tax data (if you used TurboTax last year), and your T4 information directly from the CRA. The convenience of this is incredible and can save you a ton of time.

pro Real-time refund / owed amount

One of our favourite TurboTax features is their "instant refund ticker", which is simply a running total of your current refund / owed amount that is displayed prominently as you are doing your taxes. It might not sound like a big deal, but having that information available as you go saves you having a (possibly nasty) surprise when you’re finished. It’s just a really nice feature.

proEasy online filing

When you’re finished doing your taxes, TurboTax has a super simple one click filing option that will send your tax return to the CRA electronically. Again, the convenience of this is great, although it’s sort of a standard feature for most tax preparation apps these days.

pro Instant confirmation, fast refunds

Because TurboTax is NETFILE certified, you instantly receive confirmation from the CRA that your tax return has been received. And because your return goes directly into their system, you could receive your refund in as little as two weeks.

pro4 guarantees to help you feel secure

TurboTax also puts its money where its mouth is. They have 4 guarantees: maximum refund, 100% accurate calculations, 100% accurate expert guidance, and a satisfaction guarantee, all of which they back with actual money. They’ll not only give you a full refund, they’ll also reimburse you for any penalties you pay because of an error they have made.

proGood security practices

TurboTax offers multi factor authentication, encrypted data storage, and encrypted transmission of your data to the CRA. It is as secure as something can be on the internet.

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The cons of this tax software

Cons

conStandard $30 price tag

The standard version of TurboTax is $30 per return, which is higher than average. And if your tax situation is at all complicated or if you want some professional help, the price goes even higher.

TurboTax alternatives

So how does TurboTax measure up to some of its main competitors?

 TurbotaxH&R BlockWealthsimple
AccountTurboTaxH&R BlockWealthsimple Tax
Genius Rating4.05.04.1
Why You Want ItFast, easy tax filing + 100% accuracy guarantee + 20% off your purchase.Save 25% on your tax filing through moneyGenius.Easily file your taxes for free + Get a 100% accuracy guarantee.
Fee Per Basic Return$30$0$0
Free Version Available?YesYesYes
Requirements For Free Version
  • Have a simple return
  • Comes with limited features
See Issuer for Details
  • Always
Import Prior Year Data?YesYesYes
Import Prior Year Data From Another App?YesYesNo
Apply Now
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Apply Now
See more H&R Block products
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See more Wealthsimple products
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FAQ

Is TurboTax free?

There is a free version of TurboTax but it is a little limited, best for the simplest returns only, and does not allow you to import previous years’ tax data.

Does TurboTax have an accuracy guarantee?

TurboTax does have an accuracy guarantee, that they back up with a full refund and penalty payment reimbursement.

Is TurboTax safe to use?

TurboTax is safe to use. It encrypts the data it stores on its servers, encrypts any data it transmits to the CRA, and includes multi factor authentication for user accounts.

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Editorial Disclaimer: The content here reflects the author's opinion alone, and is not endorsed or sponsored by a bank, credit card issuer, rewards program or other entity. For complete and updated product information please visit the product issuer's website.

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Ratings & Reviews

4.0
Genius Rating
 
2.2
46 total review(s)
5 Star
22%
22%
4 Star
9%
9%
3 Star
2%
2%
2 Star
15%
15%
1 Star
43%
43%
Lori | June 16, 2025
Do not use turbo tax
Easy To Use
I paid for expert review for two years in a row, which is supposed to protect you, but I was then audited and stuck with a $13,000 bill as well as they confiscated my $7000 tax return and left me financially ruined. I no longer get child tax or any government money and as well I am stuck trying to pay back this bill with interest and they will not honor their agreement so I highly recommend that you don’t use them …. and that it’s just not the way you treat people, especially a struggling single mom.
Doug K | April 19, 2025
Turbo tax guarantee is misleading and hogwash
I have used Turbo Tax for years without issues to prepare returns for myself, family, and friends…that is until this week. Do yourself a favour and google search turbo tax ontario child care and start reading the horror stories that are coming to light in recent weeks about incorrect returns for Ontario residents for tax years 2021, 2022, and 2023 for families who claimed child care expenses. Turbo Tax incorrectly calculated an Ontario Chiild care relief credit. In 2025, CRA found an error in the programs calculations and are reassessing prior years returns. In my daughters situation, the reassessment resulted in CRA requesting repayment of over $10,000 in disallowed credits plus they additionally assessed her over $2400 in arrears interest for the 3 year period. Turbo tax is saying it is a user error and are walking away from their 100% accuracy guarantee. The software did not carry forward the spouses income into to the calculation of total family income when calculating the Ontario child care relief credit. However, in other areas of the program like calculation of the spousal tax credit, the program does carry forward the spousal income to properly calculate the spousal amount. They are saying the user should have checked all the amounts calculated by the program…so why use the program in the first place. Suffice to say I will longer use Turbo Tax software in future years unless Intuit steps up and honour their guarantee to refund users for any penalties and interest.arising from errors in the software.
AB | April 6, 2025
Does not work this year
Have used Turbo tax for a long time but this year I have spent a number of days trying to file my return but keep on getting error codes from CRA. The software seems to be faulty and my calls to product support has not resolved the issue. I will have to purchase a different software and try to file my return as the time is running out. This is my last year to purchase Turbo tax.
B | April 4, 2025
status text error
I have used turbotax for years and have 2 businesses and other stuff so it's a long haul entering everything. After 4-5 hours when I get to pension optimizing the software freezes up and says "status text" Many more hours on the phone to helpdesk and they have no solution. The suggestions they have don't work so they say make a new ID and start again. I started over and spent 4 hours again just to get to the same result. I will never use Turbotax again.
jackie | March 13, 2025
waste of money
Hard To Use
I have used Turbotax for over 15 years and this years is the worst ever. After going round in circles for a couple of hours I gave up and phoned CRS for paper forms. I will never use Turbotax again, complete waste of money.

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